Privacy Architecture

At RJ Digital Systems, data privacy is enforced at the architectural level, not just as a legal formality.

1. Data Storage & Siloing

All client records, order JSON data, and HVAC compliance logs are stored in a dedicated PostgreSQL database hosted on Supabase. We utilize strict Row-Level Security (RLS) policies. This mathematically ensures that Tenant A cannot query or access data belonging to Tenant B under any circumstances.

2. AI Data Processing

We use Large Language Models (LLMs) strictly for unstructured text parsing (extracting JSON arrays from WhatsApp strings). We enforce zero-retention policies with our AI providers. Your raw order data is not used to train global AI models.

3. Data Retention

Upon termination of our Master Services Agreement, the Client will receive a full CSV/JSON export of their proprietary data. Following this transfer, all related rows in our Supabase architecture will be permanently purged.